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*Support Workers, various hours available, Barley Mow, Birtley, Chester le street, DH3 2AB

Job Description

Executive Care along with Careport Advisory Service are looking for Support Workers

REPORTS TO: Senior Care Assistant and or Home Manager  

KEY OBJECTIVES:     To ensure the well being of all service users by maintaining the six broad values, - privacy, dignity, independence, choice, rights and fulfilment.


To ensure the correct level of care and assistance is delivered to each service user enabling them to maintain their dignity and independence at all times.

To administer residents medications when required to do so 

To encourage residents to achieve maximum independence by assisting residents to meet their own needs whenever possible

To ensure that all care practices within the home are maintained at the highest level at all times 

To report to a senior any incident / activity which may affect the well being, safety or welfare of the service user.

To carryout, support and assist any activity as designated by the senior in a timely and effective manner.

To ensure that the service user receives the highest of standards of care in respect of physical and personal needs in respect to bathing, dressing and assisting at meal times.

To carryout the necessary housekeeping duties ensuring that the home remains clean and homely at all times, this includes the care of linen and service users personal laundry, making of beds and ensuring service users bedrooms are clean and tidy and to assist with any other housekeeping duty that may arise. 

To ensure service users emotional and social well being is maintained by actively communicating and listening to the service user needs, and promoting their independence at all times.

To promote a caring environment 

To ensure all documentation relating to the service user’s care is updated and maintained to the highest of standards.

To ensure that attendance to both mandatory and required training courses are met in order that skills, knowledge and competency levels are maintained to carry out the role efficiently and effectively. 

To attend all staff meetings and staff supervision sessions as and when required.

Ensure the required NVQ training is met in order to carryout the role efficiently and effectively. 

To comply with all job related policies, procedures, regulations, and rules including health and safety and welfare of the service user and colleagues. 

It is the individual and collective responsibility of every member of staff to ensure adherence to the company’s equal opportunities policies. Racial, sexual or any other harassment or bullying will not be tolerated. 

It is the responsibility of every member of staff to ensure compliance with health and safety at work legislation. 

It is the personal responsibility of all staff to act in accordance with Health and Social Care Act 2008 and Safe Guarding of Vulnerable Adults (Sova). 

To undertake any other duties, that may arise from time to time.

To undertake such other duties as we are within the scope of the job objectives and title of job

Job Requirements


Level 2 NVQ in Care

Mental Health Training


Experience of Care Setting 

Experience of people with Mental Health needs.


Understand need for confidentiality

Key worker knowledgeAwareness of Safeguarding issues 


Demonstrate a caring manner towards residents 

Good communication skills

Record keeping skills

This is not the full list of expectations 

Hourly rate dependant upon experience and successful completion of probationary period.