The job "111 Clinical Advisor, Welwyn Garden City" has been saved.

I don't have a CV - Guest Apply

Ready to apply?

Please confirm your email to start the apply process.
111 Clinical Advisor, Welwyn Garden City

Job Description

  • Salary £1700 per hour increasing to £1800-£2250 per hour post probation
  • Full and Part Time positions
  • NHS pension
  • Childcare voucher scheme

Herts Urgent Care (HUC) is seeking Clinical Advisors to support the day to day delivery of the NHS 111 service. As a highly successful not-for-profit Social Enterprise with an outstanding CQC report providing excellent and quality unscheduled care services, HUC offers a supportive, enjoyable, team-based culture.

In this role you will

Carry out complex clinical triage, providing assessment, advice and information to the patient

Utilise your professional judgement in referring callers to other agencies as appropriate

Respond to and assist call handlers in the management of critical situations

Manage the patient flow ensuring that all targets are met whilst ensuring patient safety

The qualities we are looking for

You must be a registered nurse, paramedic or other suitably qualified healthcare professional. (NMC, HCPC etc)

Have exceptional communication skills

Have an understanding of the call handling and telephone triage roles

Understand operational policies and protocols

Is able to commit to working a 24 hour rotating shift pattern including working overnights, weekends and public holidays including Christmas day

You should note that should you be successful at interview you will be required to undertake a 4 week full time training course prior to staring the position. This training will of course be paid

Our Values

Quality Services


Patient Care


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas.

To stay safe in your job search we recommend that you visit SAFERjobs (, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

Job Requirements