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Bank Pathways Trained 111 Clinical Advisor vacancy

Care UK

Job Description

Job Summary

We are now looking for pathways trained clinical advisors to work bank shifts within our 111 call centres.

Our NHS 111 Service in Ipswich is looking for clinical advisors to manage calls from members of the public with non-emergency, urgent care needs and direct the caller to the best service suitable to meet their needs.

This is a fantastic opportunity for someone who is looking to work additional hours around their current roles.

Responsible To

Clinical supervisor and Clinical lead

Key Responsibilities

As a Clinical Advisor, you will be providing safe and effective telephone advice, health assessment and information to the general public and healthcare professionals.

You will help to support Health Advisors to use the NHS Pathways system to ensure that quality, evidence based health care is delivered to patients and that accurate and immediate records are kept, including assessment and advice given using NHS Pathways guidelines.

You will need to maintain competencies in line with the defined framework defined by the NHS Pathways license requirements and comply with all policies and regulations relating to clinical governance and patient confidentiality.

In return we can offer you the chance to enhance your clinical skills in a new environment, supported by an experienced leadership team and comprehensive IT systems.

Skills & Experience

* Pathways trained
* Currently working as a 111 Clinical advisor, Paramedic or RGN
• Patient and quality focused
• Understanding of Health Advisor role
• Ability to work effectively under pressure and support others
• Good communication, organisational & administration skills
• Relevant computer skills including MS Office packages
• Willingness to learn new skills


Registered Paramedic or RGN
Pathways trained

Additional Information

NHS 111 is the 24/7/365 non-emergency telephone service providing patients access to the most appropriate urgent care service for their needs without the need for repeated assessment.

NHS 111 is designed to improve and simplify access to non-emergency health care by providing access to a full range of services including referrals into community, primary and secondary care services.

Please note that offers of employment are subject to receipt of satisfactory references and a CRB check. At Care UK, we actively promote diversity and equal opportunities.
Applicants must have the right to work in the EU.

For more information, visit
Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.

Contact Info

Click here to view
ref. HC04679

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