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Billings Project Manager

Job Description

At Sunrise Senior Living, we pride ourselves as pioneers in setting standards of excellence, and strive to provide care & services to seniors across our 300+ locations in the United States, Canada and the UK better than anyone. In alignment with our mission and values you will be part of a dynamic and talented team of professionals. You will find opportunities that provide more than just a job. Sunrise is a place where personal and professional growth is an integral part of your career experience.
We are seeking a Billings Project Manager on a fixed term contract (12-18 months) to support the Finance Department portion of our eHR (electronic Health Record) implementation. This position is based at our Support Office, Beaconsfield Buckinghamshire -in the heart of the Chiltern Valley yet commutable distance to central London.

There is a

small amount of travel required (approx

10% travel)

. This position will have a dotted-line reporting relationship into the Sunrise CareConnect project team based in Mclean, VA (US).

Responsibilities will include:

  • Responsible for implementation of PointClickCare's Electronic Health Record (EHR) solution (core clinical, billing and medication administration) in our UK communities.

  • Responsible for understanding the overall project plans for the successful implementation and completion of all rollout phases

  • The position will be responsible for managing the work plan, producing status reports, identifying and managing issues and risks, regularly providing updates to the US-based Billing Program Manager

  • Manage project activities from planning, to detailed solution design to pilot and full roll-out and implementation.

  • Understand and analyse the current billing workflow and provide recommendations to improve business processes to take advantage of the new system.

  • Manage the development and delivery of training events throughout the implementation of the project.

  • Prepare agendas, status reports and late task reports for project team meetings

  • Lead project team meetings and facilitate discussions

  • Escalate to and collaborate with program manager on program issues and risks to identify solutions

  • Facilitate effective communications among all team members and leadership to ensure comprehensive understanding of needs, expectations and requirements.

The successful candidate will need to have :

  • Relevant experience preferred in a business position with Accounts Receivable responsibilities such as monthly invoicing to customers, customer account maintenance, cash receipts processing, Billing customer service

  • Proven track record managing multiple projects in a medium to large organisation

  • Implementing new business systems and related procedures

  • Facilitating training sessions to introduce new systems and procedures

  • Experience using technology as a learning vehicle

  • Customer support and/or technical support experience is a plus

  • Excellent problem solving and organisational skills

  • High level of comfort using Microsoft Office programs

  • Experience in the health care field is a plus

  • Must be able to handle multiple project tasks with various priorities and able to meet tight deadlines

  • Excellent interpersonal skills

Sunrise Senior Living

is a leading premier healthcare provider of residential, nursing and dementia care. This care is delivered in beautifully designed and luxury end home environment, by dedicated and committed staff across the country providing the very highest standards of care to our residents.

We believe great care starts with great people, so we are always keen to hear from passionate people who share our commitment to quality and professionalism.


Salary : pro-rata of £35,000 - £45,000 per annum

  • 28 days holiday

  • Study support package

  • Bonus Scheme

  • Pension scheme

  • Income Protection Scheme

  • Private Health Insurance

  • Life Assurance

  • Child Care Vouchers

Job Requirements