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Clinical Services Manager - Outpatients

Job Description

BMI Fawkham Manor in Longfield is part of BMI Healthcare, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Clinical Services Manager - Outpatients to join their team of staff in the Outpatient department.

This is a FULL time role for 375 hours a week. The role holder will be required to cover a flexible shift pattern.

Applicants should meet the following criteria:

  • Leadership skills with experience in a clinical senior post.
  • Good organisational and planning skills, including risk management.
  • Able to make judgements involving complex facts or situations which require the analysis, interpretation and comparison of a range of options.
  • Strong interpersonal skills.
  • Able to communicate clearly with a range of people at differing levels across the hospital, deploying a range of techniques to do this effectively.
  • Must be a Registered Nurse with valid NMC registration.
  • Knowledge of professional codes and guidelines and their implications for practice.
  • Knowledge of the Care Standards Act and Care and Quality Commission Requirements.
  • Knowledge of Quality Assurance tools.
  • Drivers Licence preferred but not essential

Duties of this role include:

  • To provide leadership to Consulting Room Suite (CRS) to ensure professional and clinical standards of excellence.
  • To manage a clinical caseload, providing nursing assessment and treatment to the highest standard.
  • To help maximise the operational and financial performance of the department, working closely with the senior management team, ED, HoDs and other stakeholders.
  • To provide excellent customer service and promote a professional and caring environment from all clinical and non-clinical staff.
  • To ensure compliance with appropriate regulatory and best practice frameworks.
  • To take an active role in supporting the implementation of national developments locally.
  • To ensure the department is in line with regulatory compliance including CQC.
  • To ensure rotas are produced, reflecting appropriate skill mix to meet patient and consultant demand.
  • To manage pathology in line with the TDL and BMI framework ensuring that all aspects of the processes are smooth running.

Please see attached role profile for further detailed information on the responsibilities and accountabilities of this vacancy.

Salary & Benefits:

BMI Healthcare offers a competitive starting salary and offers access to a wide range of employee benefits, including:

BMI Healthcare Scheme
Childcare Vouchers
Staff Pension Scheme
25 days holiday per annum
Gym membership discount


If you would like to apply for this opportunity, please complete our brief online application form and ensure to upload the most recent copy of CV. We aim to respond to your application within 14 days of the closing date.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas.

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