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Community Support Assistant

Job Description

Partnerships in Care is one of the UK’s leading providers of independent specialist secure and step-down care across the UK.

With hospitals around the country, 30 years of experience in our sector and highly skilled and experienced teams, we help patients and commissioners find the right care pathways without the need for multiple reassessments.

Grafton House is looking for a Community Support Assistant who will be part of an experienced team in community houses for people with acquired brain injuries.

Our Community Support Assistant role involves:

  • Ensuring record keeping is complete and in line with the therapeutic treatment approach
  • Participating in maintaining the physical and environmental safety of the houses to ensure the safety of all
  • Taking a positive approach to the management of undesirable behaviours
  • Consistent application of the neurobehavioural approach within the houses
  • Engaging in supervision and completing regulatory and compliance training
  • Promoting independence and encouraging resident involvement in their rehabilitation through effective communication and engagement
  • Applying the therapeutic timetable as directed by the team
  • Developing and maintaining a therapeutic relationship with residents within appropriate professional boundaries
  • Undertaking the role of key worker with the support of the Care Co-ordinator
  • Ensuring that core hospital policies are adhered to
  • Treating others with dignity, respect, honesty, integrity and fairness
  • Acting as a positive role model and reflection of the service at all times to others
  • Communicating effectively with the team

This role will require Breakaway and MVA training.

To be successful as Community Support Assistant, you’ll need:

  • Completion of Care Certificate
  • Driving License desirable
  • Experience in a previous role desirable


  • Good team player
  • Flexible and adaptable
  • Good communicator
  • Responsible and trustworthy
  • Proactive in managing situations
  • Positive problem-solving skills
  • The drive to learn and develop
  • A commitment to patient-centred care

About our benefits

In return for your expertise and hard work, we offer a wide range of benefits:

  • 25 days annual leave plus bank holidays (at commencement of employment)
  • A Group Personal Pension Plan (GPPP)
  • Private Medical Insurance Scheme
  • Life Assurance
  • Free meals while on duty
  • Carefirst – Employee Assistance Services
  • Continuous learning and development
  • Childcare vouchers
  • Career development
  • Personal health insurance
  • Voluntary Benefits

All positions within Partnerships in Care (PiC) are subject to an Enhanced Disclosure and Barring Service check. Unless specifically commissioned in advance PiC will not consider Applications submitted by or through agencies.

PiC is an equal opportunities employer.

Please read the job description and person specification carefully and ensure that you demonstrate the knowledge, skills and experience required to carry out the role.

Any personal information you provide will be treated in the strictest confidence and in accordance with the Data Protection Act 1998.

We aim to write to all applicants informing them of the outcome of their application, but if we have not contacted you after four weeks from the closing date please assume your application was unsuccessful.

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