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Control Room / Street Triage Practitioner

Job Description

Avon and Wiltshire Mental Health Partnership NHS Trust (AWP) is a significant provider of high quality mental health services across a core catchment area covering Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon and Wiltshire. The Trust also provides specialist services for a wider catchment extending throughout the south west.

Our aim is to enable and empower people to reach their potential and to live fulfilling lives through providing recovery and reablement focused services that yield positive outcomes for our service users and their carers.

Specifically, The Trust provides services for people with mental health needs, with needs relating to drug or alcohol dependency and mental health services for people with learning disabilities. We also provide secure mental health services and work with the criminal justice system.

Increasingly AWP provides treatment and care in people's own homes and other community settings, reflecting the preferences of our service users. Our community services are supported by high quality inpatient services that provide short term assessment, treatment and care.

This is a 2 year pilot with the Control Triage Team. If the pilot does not continue then alternative employment in the Trust will be sought.

This post is available to all applicants who can demonstrate relevant professional registration.

Street Triage involves a working alliance of a mental health and policing approach to crisis care with aims to access timely advice and support for people that have come to the attention of the police.

We are looking for Band 6 mental health clinicians to be a part of this exciting new opportunity. This two year pilot scheme will support Avon and Somerset officers, ensuring that the most effective pathway is followed when police are called upon to address the needs of people with mental health problems.

We are looking for flexible, enthusiastic people to work within the police control room to provide an immediate response to calls that require support from mental health practitioners. The role will educate and support the officers by means of a clinical triage pathway service whilst working collaboratively with the policing approach.

The applicant will be expected to participate in a multi-agency service approach to problem solving providing the most effective care pathways for people requiring support for mental health problems.

For further details / informal visits contact:
Stephen Hopkins  ( Phone number removed ) 

Closing Date

Adverts normally close for application a few minutes before midnight on the closing date, however, this vacancy may close early if sufficient applications are deemed to have been received. Interview expenses will not normally be paid.


All applicants who have been shortlisted for interview will be contacted via NHS Jobs so please check your NHS Jobs account regularly. If you have not been contacted within 4 weeks after the closing date please assume that your application has been unsuccessful.


In order to ensure an efficient recruitment process we only accept applications submitted via this website. Unless specifically indicated 'Offline' paper application forms or CVs will not be accepted.

Please read the job description and person specification carefully and when you complete your application form make sure that it reflects the knowledge, skills and experience as described in the person specification.

Applications from internal candidates at risk will be given priority for this vacancy followed by those from at risk NHS staff from Bristol, North Somerset, South Gloucestershire, Weston, Bath and NE Somerset, Salisbury, Swindon and Wiltshire. *Internal applicants should ensure that their application form clearly reflects that their current employer is AWP*

Any personal details supplied to AWP by you will be held on the Trust systems in line with the Data Protection Act 1998.

AWP is committed to Equality and Diversity - we welcome applications from all sections of the community. We are a Two Ticks employer offering a guaranteed interview to disabled applicants who meet the essential criteria.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tier 2 Certificate of Sponsorship (formerly a Work Permit)

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas.

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Job Requirements