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Healthcare Assistant

Job Description

Oxford Health NHS Foundation Trust (OHFT) provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes. We focus on delivering care as close to home as possible.

As a leading teaching, training and research trust, we have close links to Oxford and Oxford Brookes, Buckinghamshire, Reading and Bath universities. We are part of the Oxford Academic Health Science Centre, working closely with our university colleagues to translate their findings into clinical care as quickly as possible, enabling people using our services to benefit from the latest advances in healthcare.

In everything we do, we strive to be caring, safe and excellent. We expect our staff to share and demonstrate these values as we work to constantly improve the quality of care we provide. This ensures that we have the right workforce to deliver effective team-working and excellent patient care and experience.

Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults. We expect all staff and volunteers to share this commitment. All successful candidates will be subject to Disclosure Barring Service and other relevant employment checks.

Healthcare Assistant - Highfield Unit, Oxford

  • Are you passionate about providing safe and excellent care when people need it most?
  • Are you a team member able to work well with a range of professionals?
  • Are you looking for experience delivering care with young people with psychological problems and their families?
  • Are you looking for opportunities to learn and develop professionally?

The Highfield unit is a purpose-built tier 4, inpatient CAMHS unit. We are a multidisciplinary team offering inpatient and day patient admission for young people with acute mental health problems. We are looking for healthcare assistants to join our energetic and passionate team, working alongside nurses, doctors, clinical psychologists, occupational therapists, social workers, family therapists, and dieticians.

We provide care for young people with a range of difficulties including eating disorders, anxiety OCD, depression and bipolar mood disorders, unusual experiences and psychosis, trauma, self-harm, and relationship and attachment-based difficulties. Families are often contending with multiple and complex psycho-social difficulties, and we aim to take a holistic approach guided by evidence and best-practice.

You will work alongside the nursing team to deliver care directly to young people and their families. We have a skilful and dedicated team of nurses and HCAs, and within this team you will be directly involved in the assessment, care planning, and delivery of treatment. Each young person has a dedicated case team whom works closely alongside colleagues supporting an individual young person.

The role importantly involves 24 hours, 7 days a week care therefore shift patterns are in place which will include nights. It is a varied role that can be rich and rewarding, and you will be valued and supported by the team around you.

There will be many opportunities available for you to develop your skills and competencies. We offer a range of therapeutic groups on the ward, such as DBT-informed skills, community meetings, a psychodynamic-informed reflective group, patient involvement forum, eating disorder group, a collaborative weekly case review base on a CBT-E model, and psychoeducational parents groups. You will have the opportunity to co-facilitate therapeutic groups alongside other members of the nursing and multidisciplinary team.

You will be able to contribute to the development of the service by joining and contributing to working parties, which focus on specific areas such as autism spectrum condition, eating disorders, safer care, outcome measurement, psychosis, and others. Outside your contracted role, if you are interested in further opportunities to explore a range of therapeutic models, you are welcome to shadow a weekly systemic family therapy clinic and join in the weekly mindfulness practice.

We have strong links with the university and as a unit have contributed to much research, and HCAs interested in research have gained valuable experience this way.

You do not need prior experience in the field as comprehensive training will be provided such as ASC course, breakaway and management of violence and aggression, DBT-informed skills, and Positive Engagement And Caring Environments (PEACE) an innovative, experiential training package. Career progression is accessible through the Trust. In recent years, HCAs have gone on to further training including nursing, medicine, psychotherapy and counselling, and moved into assistant psychology posts. We are a supportive team that values reflective practice, and you will be able to make use of regular team meetings, reflection sessions, and individual supervision.

If you are looking for a new opportunity, a career change or seeking clinical experience we encourage you to contact the Highfield to arrange an informal visit with current Staff and Patients.

Benefits of working for Oxford Health NHS Trust include:-

  • Excellent opportunities for career progression
  • 27 days annual leave, plus bank holidays, with an increase to 33 days with continuous service
  • NHS Discount across a wide range of shops, restaurants and retailers
  • Staff accommodation
  • Childcare Vouchers
  • Lease car scheme
  • Competitive pension scheme

For more information or to arrange an informal visit to our Unit, please contact Kris Gach on  ( Phone number removed ) .

Online Assessment
NHS 'Values for healthcare' challenge

As part of your application you are invited to complete the NHS 'Values for healthcare' challenge available at

All NHS employees share a belief in the quality of patient care. It is important that our shared beliefs are part of everything we do to ensure that our role has a positive impact on the lives of patients. Try one of the 'Values for healthcare' video challenges at the link above and find out whether you have what it takes to join the NHS.

You can choose any one of the featured job roles for your challenge - don't worry too much about having to match your choice exactly to the type of job role you are thinking about. You only need to follow one job role to complete the challenge.

If you are invited to interview you may be requested to bring a copy of the outcome of the 'Values for healthcare' challenge with you.

  • New starters have a 6 month probationary period. This, together with the induction process aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.

  • Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments.

  • Appointment to this post is subject to the trust receiving satisfactory references covering 3-5 years of employment or study. Please ask your referees to respond promptly to reference requests.

  • Employees are expected to undertake mandatory and statutory training related to their role.

  • We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population.

Is this healthcare assistant post right for you?

Before you apply for this vacancy, we would like you to answer a few questions about how you might feel about some of the tasks and experiences you might come across working in this type of role. This shouldn't take more than 10-15 minutes to complete and will help you work out whether this type of role is right for you. After each question you will see some feedback about your response which will help you to understand how much you might enjoy being a healthcare assistant in the NHS. At the end of the questions we will give you some more general feedback that you may want to consider before applying for this vacancy. You don't need to answer these questions to apply for this job but we think you will find it helpful. Click here to start

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