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NHS 111 Paramedic Advisor

Job Description

Job Summary

Are you an Paramedic who is looking for a change? Would you like to have a career that is really going somewhere and move away from working on the roads?

We are currently recruiting Paremedic Advisors to join our NHS 111 Service in Bristol. As a Clinical advisor you will manage calls from members of the public with non-emergency, urgent care needs and direct the caller to the best service suitable to meet their needs. We have vacancies for part time and full time staff to join the team.

NHS 111 is available 24 hours a day and to provide cover we operate rolling fixed rotas. We currently have vacancies for full time and flexi roles. All rotas cover weekends, nights, evenings and Bank Holidays. There will be ample opportunity to discuss rotas at Interview.

To successfully progress to interview stage, you must be available to complete a paid Pathways training course. This is full time for 5 weeks although we can offer part time courses if required for 9 weeks over evenings and one weekend morning.

Key Responsibilities

As a Clinical Advisor, you will be providing safe and effective telephone advice, health assessment and information to the general public and healthcare professionals. You will help to support Health Advisors to use the NHS Pathways system to ensure that quality, evidence based health care is delivered to patients and that accurate and immediate records are kept, including assessment and advice given using NHS Pathways guidelines.

You will need to maintain competencies in line with the defined framework defined by the NHS Pathways license requirements and comply with all policies and regulations relating to clinical governance and patient confidentiality.

You will receive full NHS Pathways and system training to equip you for the role and you will be supported by Clinical Supervisors and the Lead Clinician. In return we can offer you the chance to enhance your clinical skills in a new environment, supported by an experienced leadership team and comprehensive IT systems.

Skills & Experience

- Currently working as a Paramedic or as a Nurse in an acute setting such as A&E, Medical or Surgical Assessment units or similar environment
- Patient and quality focused
- Understanding of Health Advisor role
- Ability to work effectively under pressure and support others
- Good communication, organisational & administration skills
- Relevant computer skills including MS Office packages
- Willingness to learn new skills


- Registered General Nurse (RGN) or Registered Paramedic experience
- Evidence of Post registration study and qualification
- Management / Leadership experience an advantage

Additional Information

NHS 111 is the 24/7/365 non-emergency telephone service providing patients access to the most appropriate urgent care service for their needs without the need for repeated assessment.
NHS 111 is designed to improve and simplify access to non-emergency health care by providing access to a full range of services including referrals into community, primary and secondary care services.

Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. At Care UK, we actively promote diversity and equal opportunities.
Applicants must have the right to work in the EU.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas.

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Job Requirements