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Outpatients Centre Manager

The Lister Hospital
West End
£46,236.00 - £54,346.00 /Year

Job Description

Lead a team of nurses with HCA Healthcare UK - World's largest private acute and complex care hospital group and winners of 'The Best Private Healthcare provider 2016' and 'Best International Cancer Services' provider 2016

The Lister Hospital has an international reputation for providing high quality private healthcare to patients across a wide range of specialties. For medical professionals that value great training and career progression opportunities, an open-door management policy and a real team spirit, it's the career destination of choice.

The Chelsea Outpatient Centre is a modern, contemporary private diagnostic and treatment facility with 13 consulting rooms, 3 treatment rooms and a full diagnostic radiography service located on the famous Chelsea Kings Road.

Our dynamic and fast-paced centre offers services covering a full range of specialities (including but limited to); sports injuries, arthritis, dermatology, plastics, women's health and ENT.

We also offer leading edge procedures and services for our patients with a one-stop breast clinic and Mohs surgery, amongst others.

Job Description

As Centre Manager for the Chelsea Outpatients Centre you will provide day to day clinical and operational management to all staff and ensure a seamless and high quality service to all patients and consultants. Developing and growing the service of the centre, you will implement change and delivery against the objectives and priorities of the wider Lister Hospital. You will also ensure the safe and effective delivery of care against hospital protocols and procedures and CQC governance.

This is a full time role working 37.5hrs per week (Early and late shifts between 8am - 8.30pm).

The attractive and competitive salary for this role is £46,236 - £54,346 and will bedependent upon skills and experience.

Benefits: We'll look after you with our contribution pension scheme, the use of all HCA facilities for acute medical conditions, annual salary review, 25 days holiday each year and access to a fantastic flexible benefits scheme. We can also offer you a relocation packages if you are living outside of London or the UK. You can expect to be working in an environment that promotes the development of your skills and knowledge.

Duties & Responsibilities

  • Facilitate the achievement of Centre targets for utilization and growth, assisting with scheduling of available Consulting rooms and diagnostics/treatments
  • Continuing responsibility on a 24-hour basis for the effective management and progressive development of a high quality and customer responsive service
  • You will liaise with the Centres consultants to ensure business growth is driven and successful
  • Lead development of research-based and customer-sensitive practices and to initiate and maintain clinical and administrative procedures in line with agreed policy
  • Support staff training within the Centre, ensuring a good educational environment and teaching on a need basis
  • Support the hospital management team in achieving the established goals in return and evaluation of the patient satisfaction, staff and consultant opinion surveys
  • Provide effective managerial input into operational and strategic issues including the development and implementation of strategy and policy, which ensures that objectives are achieved within agreed timetables
  • Ensure that effective systems are in place for the recording and collation of statistical information for analysis and service evaluation purposes and preparing regular reports
  • Lead on the development of policies, procedures and guidelines for managing local services in collaboration with the multi-disciplinary teams
  • Provide professional leadership across all outpatient areas, including The Lister Hospital, ensuring appropriate structures are in place to support staff at all levels and encourage innovation, by creating an environment which is challenging, stimulating and supporting to individuals, promoting lifelong learning and improvement of patient care

Skills & Experience

For this role, you will be a registered nurse with experience in Outpatients. Having previous leadership experience, including P&L management within the private healthcare sector industry will ensure your success in this role. With strong networking abilities, you will combine strategic and operational experience to ensure department development and build and maintain effective working relationships.

About The Individual

As an excellent team leader, you will provide direction and development to all staff to enhance customer experience. Having a pleasant and positive attitude, whilst also being decisive and able and willing to take managerial responsibility, will assist you in developing excellent working relationship across all stakeholders; as will having excellent communication skills.

If you wish to find out more about this opportunity, please send through your details and we would be happy to accommodate an informal visit as part of your application process and look forward to meeting you!

Contact Info

Click here to view
HCA Healthcare
ref. HCA07037

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